Establishing a Connection

The Riceville Utility District was formed in 1953 for the purpose of obtaining a public water system for Riceville. A Board of Commissioners were appointed to work with the State of Tennessee to purchase land, develop streets and install water mains for private and commercial use. The water system started out by using a local spring and later (due to demand and quality) treated water was purchased from Hiwassee Utility Commission and is currently used today. The first service was installed in April 1961 making up 160 connections and has continued to grow throughout the years; we currently serve around 1500 connections.

WATER TASTE ADVISORY

                We are aware that some of our customers are reporting that their water has an earthy taste to it. This is due to low water flow in the Hiwassee River, where we get our water for treatment. This taste is due to trace chemicals (G2M) that released when algae naturally grow in a very small parts per trillion concentrations in the river. Some people can taste it, and some cannot. The water is fully treated and meets all the safe drinking water standards for drinking. We feel that the problem will go away as the water flow gets back to normal levels in the Hiwassee River. Treatment of the water is being done. We apologize for the inconvenience and appreciate your patience. Again, the water is perfectly safe to use and drink. (See the question tab for more information from HUC, TVA and TDEC)

 

NEW 2022 CCR NOW AVAILABLE UNDER CCR TAB.

UPCOMING EVENTS 

SEPTEMBER 2023

Changes in September:

Rate Increase for RUD fiscal year of 2023-2024 will show on your bill due September 15, 2023.

At the close of each fiscal year RUD works hard to manage and produce a conservative budget that focuses on a well-maintained system to ensure our customers that what you are paying for is the best we can provide. RUD strives to base this budget on current revenues and (although operating cost may increase) avoid rate increases. The only cost RUD must match each year to ensure our continued operations is the cost of the purchasing of water from Hiwassee Utility Commission (HUC) who holds the wholesale water contracts for Cleveland, Charleston-Calhoun, RUD and Athens Utilites. This year 2023-2024 they are increasing 5%. Rud will be passing this on to our customers; this increase will show on your September bill.

  • September 20, 2023 
    • REGULAR BOARD MEETING AT 8:30 AM AT THIS OFFICE
      • Board meetings are open to the public.
      • If a customer would like to address the Board on an item not listed on the agenda, they will need to contact the office prior to the meeting to be placed on the agenda.
      • If a customer would like to make a comment on the published agenda, they may do so during the meeting before board discussion. Customer must be present at 8:30 am at the office.
      • AGENDA– Changes can be made to the agenda up to 48 hours prior to the meeting.
  • September 15, 2023
    • BILLS DUE
  • September 25, 2023
    • CUT OFF FOR BILLS 70.00 AND ABOVE.

CALLED OUT AFTER HOURS

  • IF THE PROBLEM IS ON THE UTILITY SIDE- NO CHARGE TO YOU.
  • IF THE PROBLEM IS ON YOUR SIDE- THERE WILL BE A $50.OO FEE.

 

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