Establishing a Connection

The Riceville Utility District was formed in 1953 for the purpose of obtaining a public water system for Riceville. A Board of Commissioners were appointed to work with the State of Tennessee to purchase land, develop streets and install water mains for private and commercial use. The water system started out by using a local spring and later (due to demand and quality) treated water was purchased from Hiwassee Utility Commission and is currently used today. The first service was installed in April 1961 making up 160 connections and has continued to grow throughout the years; we currently serve around 1500 connections.



IMPORTANT!! RUD IS REQUESTING ALL CUSTOMERS TO CHECK THEIR METERS FOR A LEAK USING THE LEAK DETECTOR PROVIDED ON EACH METER. If you think your water is frozen or low pressure due to freezing, please remember to check your meter throughout this time to ensure you don’t have a leak. If you have a leak, please try to isolate it and make repair. If you need help in this matter, please see our questions tab to view our local plumber list.¬†

THANK YOU

STARTING JANUARY 2023 AUTO DRAFT WILL BE MOVED FROM THE 7TH OF THE MONTH TO THE 10TH OF THE MONTH TO ALLOW FOR LONGER DELIVERY TIME FOR BILLS.

UPCOMING EVENTS:

Plans for 2024:

Riceville Utility District has been working to upgrade our current billing software and switching to Radio Read Meters to enable us to meet the growing needs of our customers.

  • Meter readers will be collecting readings by drive by.
  • The new billing software will be improving the following things: Bill cards (mailed or electronic) payment notification (optional) customer portal for payment, account updating, billing history and more…
  • MORE DETAILED INFORMATION WILL BE SENT AT THE END OF FEBRUARY.

FEBRUARY 2024

  • FEBRUARY 15TH 2024
    • BILLS DUE TO AVOID LATE FEES
  • FEBRUARY 15TH 2024
    • BOARD MEETING AT 8.30AM AT THE OFFICE
  • FEBRUARY 22ND 2024
    • CUT OFF FOR ALL BILLS 70.00 AND ABOVE

PUBLIC BOARD MEETINGS

All Regular Board Meetings are open to the public. Customers may attend the meeting either by placing their name on the agenda for a specific topic at least 72 hours prior to the meeting or Customers may attend the meeting and will be given 10minutes each to speak.

Agenda can be found by selecting AGENDA button. Please review the agenda prior to the meeting and if any changes need to be made or a customer would like to be added to the agenda call 423-462-2701. No changes can be made to the agenda within 72hours of the meeting.

CALLED OUT AFTER HOURS (423-462-2709)

  • IF THE PROBLEM IS ON THE UTILITY SIDE- NO CHARGE TO YOU.
  • IF THE PROBLEM IS ON YOUR SIDE- THERE WILL BE A $50.OO FEE.

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