Service Policy

METER TAP  

3/4″ Meter-$1000.00 (payable in full-no terms)

1″ Meter-$1500.00 (payable in full-no terms commercial account only)

When service is available and a tap is made the customers will pay the minimum bill for 2 years. If default on contract; customer will be presented with the choice of paying off the two year agreement or letting the meter reconnection revert to current tap fee cost. An agreement will be signed by the owner at this time verifying the options that was presented to them before disconnection.

If applicant does not meet the ownership policy requirements, then the owner of the property must provide necessary papers, sign contract with Utility and sign a notarized waiver allowing the applicant to place the meter on the property.

The cost is for the availability of water only. The meter will be placed at the edge of the property line. The customer will be responsible for connecting to the water line from the meter to the residence.


SERVICE CHARGE (NONREFUNDABLE)

Owner

$50.00 (Customer must provide photo ID and Recorded Registered Deed or Signed Settlement Sheet)

Renter

$150.00 (Customer must provide photo ID and Lease Agreement.)

Realtors

$50.00 (Customer must provide photo ID of contact and a copy of the listing agreement)


RECONNECTION FEE

$50.00

There will not be a second notice mailed.

Bills Due on the 15th. Cut Off on the 22nd.

$100.00

AFTER HOUR RECONNECTIONS


DISCONNECTION/TRANSFER BY CUSTOMER        Call 423-462-2701

Upon your requested cut-off date, we will read and lockout/pull/transfer meter.


TEMPORARY ON/OFF          

$50.00 (billing continues)


METER REREAD

If correct–$25.00

If incorrect–no charge


LOCK TAMPERING CHARGE

Cost of Lock–$as priced

Cost of repair–$as priced

Tamper fee–$100.00


METER TEST FEE   

$50.00


RETURNED CHECK FEE

$30.00

This applies for all Written Checks, ACH Returns or ACH-TEL Transactions.