ONLINE PAYMENT
(Contact the office when making reconnection fees online to insure same day reconnection.)
A 3.5% IGC FEE IS APPLIED TO ALL CREDIT CARD TRANSACTIONS.
ELECTRONIC CHECKS ACCEPTED. CUSTOMER MUST HAVE THEIR ACCOUNT NUMBER AND AMOUNT DUE TO MAKE PAYMENT. (RETURNED CHECK POLICY APPLIES TO ALL RETURNED CHECKS)
NO FEES APPLIED TO ELECTRONIC CHECK TRANSACTIONS.
Payments are not complete until “authorize payment” is selected and an approval code is given.
ALL BILLS AFTER 9am on the 22nd OF THE MONTH MAY BE SUBJECT TO DISCONNECTION OR HAVE DISCONNECT CHARGES DUE. $ 50.00 RECONNECTION FEE DURING BUSINESS HOURS, $100 RECONNECTION FEE APPLIES TO ALL AFTER-HOUR RECONNECTIONS.
CUSTOMERS ARE RESPONSIBLE FOR CONTACTING THE OFFICE TO QUESTION AMOUNTS DUE BEFORE MAKING PAYMENTS.
CREDIT CARD
Visa, Discover, MasterCard and American Express accepted by phone or in person.
A 3.5% IGC fee applies to all transactions.
AUTO DRAFT
Click here FOR AUTO DRAFT FORM. BRING TO OFFICE UPON COMPLETION TO COMPLETE SETUP
IN PERSON AT: (drive-thru window or office)
3802 HIGHWAY 11 SOUTH, RICEVILLE TN 37370
NIGHT DEPOSITORY (envelopes provided)
IN FRONT OF OFFICE BUILDING BY WINDOW
MAIL:
P.O. BOX 3027, RICEVILLE TN 37370
SOUTHEAST BANK AND TRUST: (must be paid by the 15th and have bill card)
1878 S CONGRESS PKWY, ATHENS TN 37303